Orders in Shopify: What You Need to Know to Stay in Control
If you've ever opened your Shopify dashboard and felt a little unsure about how orders actually work — you're not alone. Whether you’re just starting out or scaling your store, understanding the Shopify Orders page is key to running your business smoothly.
From manual orders to abandoned checkouts, getting to grips with each stage means fewer headaches and happier customers. Let’s break it all down in plain English so you can stay on top of every sale.
- Understanding your store’s Orders page in Shopify: After a customer places an order (using any of your active sales channels), it appears in the Orders area of Shopify. Find out more here.
- How to create a manual order: A manual order is known as a Draft Order. When you need to create an order on behalf of a customer, you can create a draft order in your Shopify admin. You add the customer details and products, and then send an invoice, collect payment, or set payment terms. Find out more here.
- How to take payment for a manual/draft order: You can accept payment for manual/draft orders by marking an order as paid. Find out more here.
- How to fulfill an order in Shopify: If you have a shipping integration eg, GoSweetSpot, eShip or another courier integration then you might fulfill from the courier platform. If you fulfill from Shopify, here are links to help here.
- What is an abandoned checkout: An abandoned checkout (also called an ‘abandoned cart’) occurs when a customer adds an item to their cart and doesn’t follow through with a purchase. Find out more here.
Need Help With Shopify? We’ve Got Your Back.
If you’re feeling a bit overwhelmed by Shopify’s backend or want someone to set things up right from the start, we’re here for you. At Creative Web Designs, we don’t just build beautiful websites — we’re your ongoing Shopify partner.
Let’s chat about how we can help you get the most out of your store. Contact us here today.